In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 06:00 UTC
Scheduled - Web01 maintenance will begin around 11pm MST 12/13/2017. We will be installing important security updates.
DEN1   Operational
SFO1   Operational
NYC1   Operational
LON1   Operational
API   Operational
CloudSites   Operational
Control Panel   Operational
Databases   Operational
DNS   Operational
Email   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 14, 2017
Resolved - All mail servers have been updated, we appreciate your patience.
Dec 14, 04:10 UTC
Monitoring - We will begin updating our mail servers. The expected downtime is expected to take 5 - 10 minutes per server.
Dec 14, 03:55 UTC
Dec 13, 2017
Completed - Updates for mail servers have been completed. If you have any issues please create a ticket.
Dec 13, 07:37 UTC
Update - mail1 - mail2 are still installing updates. mail3 - mail4 are done and should be fully functional.
Dec 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 04:00 UTC
Scheduled - mail1 - mail4 maintenance will begin around 9pm MST. Another update will be given when we reboot servers.
Dec 12, 16:44 UTC
Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017
Resolved - All updates were successfully installed. We appreciate your patience!
Dec 8, 06:44 UTC
Monitoring - We will be performing another round of updates. The expected downtime is 3 - 10 minutes depending on each server.
Dec 8, 06:10 UTC
Dec 7, 2017
Resolved - This issue has been resolved. Thank you for your patience during this matter. If you are still having problems please create a ticket.
Dec 7, 16:33 UTC
Investigating - Hello, we are aware of the current issues with select cloud sites. Our engineers are actively working on this. An update will be provided shortly.
Dec 7, 15:09 UTC
Dec 6, 2017
Resolved - Mail1 was rebooted and the updates were successfully applied.
Dec 6, 04:54 UTC
Monitoring - We're rebooting mail1 to apply some updates.
Dec 6, 04:45 UTC
Resolved - We've been monitoring mail3 for a while now, and it's operating normally. We're going to mark this as resolved.
Dec 6, 04:39 UTC
Monitoring - Mail3 is currently undergoing some updates, it should be back up in a couple of minutes.
Dec 6, 04:01 UTC
Dec 5, 2017
Resolved - Mail servers are up to date. We truly appreciate your patience!
Dec 5, 05:52 UTC
Monitoring - We will be performing updates on some of our mail servers. The affected servers are:
mail1, mail2, and mail4. The expected downtime is 5 - 10 minutes.
Dec 5, 05:42 UTC
Dec 4, 2017

No incidents reported.

Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017
Resolved - All updates have been completed.
Dec 1, 04:12 UTC
Monitoring - Due to a bug on the most up to date version, we're proceeding with another emergency patch. The downtime is expected to take 5 - 10 minutes.
Dec 1, 02:52 UTC
Nov 30, 2017
Resolved - The maintenance has been completed, we appreciate your patience.
Nov 30, 05:39 UTC
Monitoring - We're currently performing updates across our mail environment.
Nov 30, 05:24 UTC