All Systems Operational
DEN1   Operational
SFO1   Operational
NYC1   Operational
LON1   Operational
API   Operational
CloudSites   Operational
Control Panel   Operational
Databases   Operational
DNS   Operational
Email   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2018

No incidents reported today.

May 27, 2018

No incidents reported.

May 26, 2018

No incidents reported.

May 25, 2018

No incidents reported.

May 24, 2018

No incidents reported.

May 23, 2018

No incidents reported.

May 22, 2018
Completed - mail3 & mail4 are now complete. All servers have been completed. If you are still having issues please open a support ticket.
May 22, 03:21 UTC
Update - mail1 & mail2 are now done. mail3 and mail4 are on going.
May 22, 03:16 UTC
Update - mail1 maintenance has been completed. mail2, mail3 and mail4 are on going.
May 22, 02:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 02:00 UTC
Scheduled - We will begin updating mail1, mail2, mail3, and mail4 to the latest version of SmarterMail. The expected downtime per server can take anywhere from 10 - 20 minutes. We appreciate your patience during this time.
May 22, 01:52 UTC
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018
Resolved - Service has resumed and our Engineers have resolved the issue. If you are still experiencing problems please create a support ticket.
May 18, 22:45 UTC
Update - A fix has been pushed out. Service should restore in the next 5 to 10 minutes. We will continue monitoring this server for the remainder of the day.
May 18, 20:03 UTC
Update - More issues have started. We are aware and actively investigating.
May 18, 19:10 UTC
Monitoring - Email service has been restored. You might see a few more hiccups, just know we are aware of the issue.

We will continue monitoring this throughout the day.
May 18, 17:28 UTC
Update - Our engineers have identified the problem and are working on the solution.
May 18, 17:26 UTC
Investigating - Our engineers are currently looking into the issues with our mail2 server. We will provide an update when we have more information.
May 18, 17:14 UTC
May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.